• featuresenables call information to popup on any agent PC, integration capability with any CRM software.

Voice logger for analog lines is a multi-line passive voice recording device that can be used to record telephone conversations occurring on analog trunks and extensions. The analog line voice logger is capable of logging call details including the caller id, trunk name, ring duration, call duration, call start time & end time, call type (incomingoutgoing), call status (failedmissedconnected), board serial no. & channel, recording format (compresseddefault) and the actual recorded audio of the telephone conversation. The logger is capable of monitoring and recording trunk-side and extension-side analog lines.

Xtend Fixed Cellular Terminal (FCT) is a telecommunication equipment that can be used to connect a Telephone or EPABX to the GSMCDMA Mobile Network. Xtend FCT provides instant phone connections similar to landlines; even in remote areas, construction sites, project offices, offshore oilrigs, and ferries. They can also be used to provide emergency backup phone lines when conventional phones fail during road repairs, floods, etc. Xtend FCT is a boon to call centres and other organisations with a large number of outgoing calls. Organisations with one or more branches can benefit from the facility of making interoffice calls and calls to field staff using Xtend FCT.

• featuresenables call information to popup on any agent PC, integration capability with any CRM software.

Voice logger for analog lines is a multi-line passive voice recording device that can be used to record telephone conversations occurring on analog trunks and extensions. The analog line voice logger is capable of logging call details including the caller id, trunk name, ring duration, call duration, call start time & end time, call type (incomingoutgoing), call status (failedmissedconnected), board serial no. & channel, recording format (compresseddefault) and the actual recorded audio of the telephone conversation. The logger is capable of monitoring and recording trunk-side and extension-side analog lines.

Xtend Fixed Cellular Terminal (FCT) is a telecommunication equipment that can be used to connect a Telephone or EPABX to the GSMCDMA Mobile Network. Xtend FCT provides instant phone connections similar to landlines; even in remote areas, construction sites, project offices, offshore oilrigs, and ferries. They can also be used to provide emergency backup phone lines when conventional phones fail during road repairs, floods, etc. Xtend FCT is a boon to call centres and other organisations with a large number of outgoing calls. Organisations with one or more branches can benefit from the facility of making interoffice calls and calls to field staff using Xtend FCT.