Smart Logics Services pvt ltd.

Partapur, Meerut, Uttar Pradesh

Service Management Software is specificially designed according to your busines need-

1. A cloud-based Server helps to keep your data secure
2. Field Service management system improvise your field engineers performance
3. Reports help in the analysis of business revenue
4. Increase Productivity
5. Improve Customer Communication
6. AMC management system regulates your services effectively

After selling the products or services to the customers, most of the service providers believe in maintaining contracts and AMC for providing regular services to the clients. After sales service management softwarehelps to organize customer complete details with contract period, product name, number of services, and amount. With Service CRM software, you can track customer routine services, AMC, warranty, and contract with customer job history. Build your strong relationship with the customer as well as service team in a positive and transparent system.

We build software that helps your business to grow in a most effective way.

Features of our software

-Eliminate paperwork

-Improve Productivity

-Higher Accuracy

-User friendly interface

-Improved Customer satisfaction

after sales service is the service which is offered for giving personalized attention to the customer after actual sales take place.

service management software will allow you to keep track of the following:

1. workflow standardization2. erasing the need of paperwork fast invoicing3. keeping control on fuel and route optimization for technicians on field4. management of inventory and parts5. equipment tracking6. allotment of job or order based on technician's location and skill7. keeping records of client history and order type

here are some benefits of our mobile app-

• acsess relevant information with ease
• provide live update and notification
• track technician
• customer sign after service
• deliver better customer expierence
• job management
• warranty management
• payment reminder

Customer Service Managment Software and App are the perfect options for Service providing businesses, as they consist of all those features which are perfect for running any Service Industry smoothly.Maybe you have observed this before the day when you have so many complaints booked or have to provide more service than a normal day, on that particular day you or your customer support made mistakes or felt more puzzled and hassled.

Benefits-

Increase your customer satisfactionGives you more accessibilityHelp you expand your business

Features of complaint Management Software

-Communication Collaboration

-Reporting and analytics

-Regualr Reporting

-Mobile Access

Field Service Management Apllication is value for money besides these entire features this App provides you the facility to track your Technicians. This might help you to assign jobs easily, all you need is to check where your technician. As many complaint technician does not reach on time, with help of this app you can check the nearest technician to the complaint location.

Through FSM Application you can improve your business-

-Job Scheduling

-Track your Technician

-Warranty Expiry Reminder

-Payment Reminder

-AMC, CMC Management

-Stock Management

-Attendance through App