Hills Hearing will repair your product estimated charges. When the product is covered by warranty or an extended service contract, 7 Hills hearing will perform repairs under the terms of such warranty or extended service, provided that you have presented satisfactory proof of the products eligibility for such repairs. You will be responsible for any additional charges applicable under or beyond your products warranty or extended service contract, including any applicable tax. 2. Sub Contractors7Hills Hearing may sub contract with other service providers for the repair of your product. 3. Payment OptionsPayment from individuals can be made using Visa or MasterCard, Debit card, Credit Card. 4. Service Expectations7 Hills Hearing strives to complete repairs and services within fifteen (15) to Twenty (20) business days. However, many variables can influence turnaround time: high volume periods (such as the start of a semester), diagnostic time and parts availability. Please call us or you will also get update here for a status update on your repair or service.