Predictive Dialer

Listing ID #5809584

*astTECS predictive dialer effectively integrates all outbound processes (Telemarkeitng, Sales, Surveys, Collections) with the life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting various campaign and list management strategies.
Features
Manual, progressive & predictive dialing
Outbound ACD
Longest idle agent based routing
Call back scheduling
Multiple campaign management
Multiple dialing modes
Agent inter dialing support
Call forward and three way conferencing
DNC list management
Agent call intervention
Real time supervision
Music on hold
Call transfer
Call retrieval
Product Variants
*ast c5 – For 5 Agents
*ast c10 – For 10 Agents
*ast c30 – For 30 Agents
*ast c60 – For 60 Agents
*ast c100 – For 100 Agents