Ivr Service

Welcome messagemulti level ivrs :
the callers can be diverted to multiple departments. Even if the office is small - multiple departments can be created to give the impression of a bigger company.
· mutiple extention :
the callers can be diverted to multiple departments.
· call forwarding :
allows you and your employees to stay connected from the road, at home or anywhere they go including parallal landing and call hunting feature.
· call details :
allows you to keep track of all calls made on your number with details such as caller details, time and duration of call including missed calls.
· voice mail :
voice mail feature you can stay connected even when you can't take a call. Callcum delivers messages to your email address in .wav format.
· on hold music :
on hold music from callcum ivr system is a great way to keep your callers happy and engaged while on hold.
· conferencing :
the audio conference feature allows companies to reduce cost of face to face meeting and work on real time for discussing various issues that require employeesother person to gather together to exchange ideas and information.
· integrated crm :
track and manage customer data with the new mini crm integration.