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The ISO 9000 family of standards is a guideline on good quality management practices. This standard consists of standards and guidelines relating to quality management systems and related supporting standards.
ISO 9001:2008 is the latest development in this series. It was published on 14th November 2008. ISO 9001 was prepared by Technical Committee ISO/TC 176, Quality management and quality assurance, Subcommittee SC 2, Quality systems. This fourth edition cancels and replaces the third edition (ISO 9001:2000), which has been amended to clarify points in the text and to enhance compatibility with ISO 14001:2004.
This standard that provides a set of standardized requirements for a quality management system, regardless of activities of the organization, its size, or whether it is in the private, or public sector. It is the only standard in ISO 9000 family against which an organization can be certified.
The adoption of a quality management system should be a strategic decision of an organization. The design and implementation of an organization's quality management system is influenced by :
It is not the intent of this International Standard to imply uniformity in the structure of quality management systems or uniformity of documentation. The quality management system requirements specified in this International Standard are complementary to requirements for products or services of the organization.
Benefits of ISO 9001
It helps the organization :
Requirements of ISO 9001:2008
This International Standard specifies requirements for a quality management system for an organization where an organization :
Application
All requirements of ISO 9001:2008 Standard are generic and are intended to be applicable to all organizations, regardless of type, size and product/services provided by the organization.