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ISO 20000 ITSMS Certification Consultancy

Listing ID #1756847

50,000 - 1 Lakh / Set
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  • MOQ 1 set
  • Business Type Service Provider
  • Preferred Buyer Location All over the world

ISO 20000 ITSMS is the first international standard for IT service management. It was developed in 2005. The standards are based upon an earlier pair of documents published by BSI....
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  • Member Since 16 Years
  • Nature of Business Service Provider
  • GST No. 07ABAFP2015R1Z3

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ISO 20000 ITSMS is the first international standard for IT service management. It was developed in 2005. The standards are based upon an earlier pair of documents published by BSI (BS15000).
It consists of two distinct parts

  • The Specification : ISO20000-1 defines the requirements for a service provider to deliver managed services.
  • The Code of Practice : ISO20000-2 describes detailed best practices for the processes defined within ISO 20000-1.


IT Service Management (ITSM) itself is divided into two main areas

  • Service Support
  • Service Delivery


The 10 ITIL (IT Infrastructure Library) disciplines are as follows, five in the area of service support and five in the area of service delivery.
Service Support Disciplines

  • Configuration Management
  • Problem Management
  • Change Management
  • Help Desk
  • Software Control and Distribution


Service Delivery Disciplines

  • Service Level Management
  • Capacity Management
  • Contingency Planning
  • Availability Management
  • Cost Management for IT Services


Benefits of an ISO 20000 ITSMS
An ISO 20000 certificate is proof that your IT organization has demonstrated its ability to :

  • Be aware of customer needs and respond to these needs
  • Deliver services which meet defined quality levels
  • Make use of resources in an economical way
  • Systematic definition of technology services processes


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We offer wide range of consulting services for system & product certification like ISO 9001, ISO 27001, ISO 14000, ISO 45001, ISO 22000, HACCP, GMP, BRC, FSSC 22000, IATF 16949, ISO 13485, ISO 50001,CE Certification, Energy audit , SA 8000, SEDEX, BSCI, GOTS, FSC Certification etc. Established in the year 2008, at New Delhi, we put our step forward in this sector with the aim to provide excellent services to our clients. Network We have wide business network and with the help of it, we can provide assistance regarding various standard certification to our clients. We have contacts with all the leading organizations providing various standard certificates. We assure to assist you in obtaining certificate as per your requirement in short period of time that too without any chaos. Team We have trained and committed Management Professionals divided in various teams. We have professional advisors for ISO Consultancy and ISO Advisory Services. Our entire team has prior experience in this service sector and with its experience; we provide best possible solution to our clients.
  • Nature of Business Manufacturer / Exporter / Service Provider / Supplier / Retailer / Distributor / Importer / Trader / Buying House
  • Number of Employees Below 20
  • Year of Establishment 2008
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