ISO 20000 Certification Service

Listing ID #5355749

It’s a standard that assures the quality of services that an organization provides. Service management is a critical aspect of it industry, it ensures efficient and resilient services in the market. It embeds a service lifecycle strategy into an organization, its continuous monitoring and improvement of sms and its services – wholly as itsm.
Benefits of itsm certification to your organization
consistent approach to the service lifecycle
enhanced capability for planning, design, transition, delivery and improvement of services
better management of supply chain
enhanced asset management, demand management and knowledge management
increased client retention
reduction in service response times
better configuration management
enhanced financial management
enhanced corporate image and credibility
planned outsource management
competitive demonstration
better understanding of requirements
benefits of itsm certification to your customers
structured framework of services as a service provider
customer focus in service sector
it infrastructure management and support
who can get itsm certification?
organizations which provide it products and services to end clients. The organization that seeks to improve its service deliverables. Any organization that seeks to improve its service through understanding of needs of customers and concentrate on end deliverables. Any organization can seek itsm irrespective of any size or location.