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Contact SupplierWe have gained expertise by offering a superior range of ISO 20000 Certification services. We hire a team of skilled professions who are well versed in delivering these services. Our high success rate translates into high satisfaction among our clients. We make our services available all day round every day. We carry out our services without any hassles. The timely execution of services makes us popular among our esteemed clients. For providing our services, we make use of specialized methodology.
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ISO/IEC 20000 is the first international standard for IT service management. It was developed in 2005, by ISO/IEC JTC1 SC7 and revised in 2011.[1] It is based on and intended to supersede the earlier BS 15000 that was developed by BSI Group.
It consists of two distinct parts :
Overall, these standards specify five key group service management processes: Service Delivery, Relationship, Resolution, Control and Release.
Formally: ISO/IEC 20000-1 ('part 1') "promotes the adoption of an integrated process approach to effectively deliver managed services to meet the business and customer requirements". It comprises ten sections :
Contact us now, to get your organization ISO/IEC 20000 certified in the most effective and efficient manner while realizing the true benefits of the certification using our specialized ISO implementation methodology that is less time consuming, fast, easy to understand and implement, result oriented, time bound and cost effective.