ServiceMax provides qualified & experienced Male/Female Executives to manage front office operations by welcoming the guests, providing information services, receiving and processing reservations , filling of the arrival and departure register, dealing with complaints and handling them, communication and coordination with other departments.
ServiceMAX Facility Management Pvt. Ltd. ServiceMax, an ISO 9001:2008 Certified 16 years old leading Facility Management Company thrive to deliver cost effective and customer centric Housekeeping and Facility Management Solutions to help its Business Partners and Society at large in building an eco-friendly and cleaner environment. ServiceMax promotes the under privileged youth by providing them on the job training, personality grooming and then provide them employment opportunities with its various clients. ServiceMax started its Operation in April 1997 under the name of Corporate Image Management Services with the sole aim of providing total Facility Management Services for Corporate, Industrial Houses, Manufacturing Companies, Shopping Malls, Multiplexes and Large Office Complexes. In August 2001 ServiceMax Facility Management Pvt. Ltd. was incorporated and the entire Housekeeping and Facility Management business of Corporate Image was merged with it. Today ServiceMax is a name to reckon with when it comes to providing quality Housekeeping and Facility Management Services. Currently it is having more than 500 employees on its roll providing Total Facility Management Services to large & medium size companies all over Delhi-NCR, Northern and Eastern India. ServiceMax will be operating soon on PAN India basis. Learn more Our Vision We at ServiceMax thrive to deliver cost effective & Customer centric Housekeeping & Facility Management solutions to help our business Partners & Society at large in building an eco-friendly and cleaner Environment. Our Mission ServiceMax aims to be the top Facility Management Services provider with commitment for Quality Service, Continuous Training to Staff, Customer Satisfaction, Time Bound Commitments and high degree of Professionalism. ServiceMax is committed to constantly upgrading the range and quality of its services. Key Personnel Narendra Kala – Director & CEO Capt. N. Singh – Director Operations Deep Pant – Non-Executive Director Pankaj Singh – Manager Operations Our Quality Policy We will strive to meet the requirement of all our customers consistently. This will be achieved through continuous improvement in the services, working techniques, regular training of employees and effective application of Quality Management System adopted for providing all Facility Management Related Services. Quality Objectives Consistently meeting client requirements, thereby reducing no. of complaints. Outstanding service, support, flexibility and responsiveness to achieve ultimate customer satisfaction. To make processes and services more reliable and less costly. Customer feedback 75% in the Good category and 25% in the excellent category. To develop enthusiastic and dedicated team of employees. Monitoring of Quality System and work characteristics for the continuous improvement in all areas. Why Choose ServiceMax Its easy to see why so many companies choose ServiceMax: Because ServiceMax allows its customers to focus on their core businesses thus, saving them time and money. It is a unique combination of systems, resources and qualities that sets ServiceMax apart from the rest and allows us to bring the best Housekeeping and Facility Management Services all under one roof. Advantage ServiceMax: An ISO 9001:2008 Certified 16 years old Company Qualified & Experienced Team of Professionals from the Service Industry. Eco-friendly Cleaning Chemicals. Latest Cleaning Processes & Machines. Quality & Service Delivery Guaranteed. Legal & Statutory Compliances ServiceMax is a group co. of Matrix HR Solutions Pvt. Ltd., a leading 10 years old HR Consulting Company Our Technology & Chemicals At ServiceMax, we use latest technology to get the optimum result in cleanliness and the chemicals used by us are standardized and environment friendly. All the equipments and chemicals used by us are internationally acclaimed and WHO certified. Our Team At ServiceMax, our employees are our biggest assets and strength. Through our extensive training and commitment for excellence, our people bring more than skills; they bring a commitment to attaining success together. We focus not only on developing the right skills, but also collaborative attitude to achieve a common goal. Our Strengths Over 500 Strong and dedicated workforce. Managerial team of young, energetic & hardworking professionals. System based on Standard Operating Procedures, Action plans, Instructions,Checklist, Feedback and Improvement Plans. Material Management & Logistic Team to provide cost control methods an timely delivery of cleaning materials. Registered with ESIC, EPF, Service Tax, Income Tax & Labour Department. Strong Administrative Department for all statutory compliances. Dedicated HR department for Quality recruitment & training. Dedicated operations & Facility Management Team for supervision and Execution of Projects. Well equipped with latest cleaning machines & Eco friendly chemicals. Licensed Pest Control Operator through our associates companies. Strong presence in Delhi-NCR, Northern and Eastern India.
Nature of Business Service Provider / Supplier
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