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Contact SupplierIt is best to heat cold water, preferably filtered. Bring it just under boiling temperature and transfer to a teapot that has been preheated. This is done to ensure a consistent steeping process. Place the tea in the pot and let steep for 3-5 minutes. Strain and serve with lemon (British version) or milk and sugar(American version). It is recommended to store Earl Gray black tea in a foil pouch which can be sealed tightly or in an opaque, air-tight container that can be stored in a cool,dark place to keep it dry and fresh.