Have you team undergone Heat Treatment System Assessment CQI-9 training as per new version 4, and also do u regularly do the audits...I am a expert in this special process trainings, and associated with Germany's TopQM systems to deliver training and audits in India...
I have worked with Bosch limited, Ashok Leyland, Bajaj Auto in Heat Treatment and Metallurgical laboratory and internal and supplier audits..