CRM

Customer relationship management (CRM) refers to practices, strategies and technologies used to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.
List of Features
POS Services
Redumption Services
Partner & Referral
Program Service
Member Service
Promotions & Discounts
Payment Service
Claims & Disputes
Reports & Dashboards
Data Analytics
Branding & Co-Branding
Reward & Gifts
Customer Survey
Marking & Social Networking
Customer Satisfaction & Retention
Sales & Marketing
Quote & Order Management
Sales Enquiry & Quotations
Billing & Invoice
Sales Team & Territory
sales Leads & Opportunity
Sales Routing & Channels
Sales Analytics
Sales Activities
Competitive Analysis
Sales Training
Sales Metrics
sales History & Forecasting
Sales Reports & Dashboards
Manage Leads
Customer Account
Support
Customer Information
CRM Metrics
Customer Feedback
Customer Support
Service Request & Process
Case & Delivery Mgmt
Reports & Dashboard
Solution Management
Defect Tracking
Service Analysis
LOYALTY MANAGEMENT
Registration service
Customer Communication & Reward service
Dashboard & Reports Service
Security Service
Redumption Service
Membership Card Service
Loyalty program Strategy
Branding & Co Branding