after sales service is the service which is offered for giving personalized attention to the customer after actual sales take place. service management software will allow you to keep track of the following: 1. workflow standardization2. erasing the need of paperwork fast invoicing3. keeping control on fuel and route optimization for technicians on field4. management of inventory and parts5. equipment tracking6. allotment of job or order based on technician's location and skill7. keeping records of client history and order type