32 Port Standalone Voice Logger, for Window 10, Window 7, Window 7 Ultimate, Window 8, Window Vista, Window XP

Listing ID #6014843

Users:

• Companies: Record phone, conference calls, Instructions, Debt collection calls, Reminders, Marketing calls, Threat calls, transaction calls etc.
• Customer Service Representative/ Departments: Record your service, answered queries and support phone calls for future training/reference.
• Stock Brokers: Store trading calls placed by your customers on phone and verify in case of discrepancy.
• Insurance Companies/Agents: Record claims, statements, quotes and dispute conversations.
• Doctors/Professionals/Executives: Record meetings, consultations, discussions with clients/patients staff or other executives.
• Attorneys: Record client calls or recall recorded conversations at a moments notice.

Product Features :

• Flexible Capacity: ASVL Series consists of the 19” main chassis unit which allows the integration of the Max. 32 channel interface of SLT or CO Line
• Hard Disk Driver: With 500GB hard drives, the ASVL can record up to 15,000 channel hours.
• Multi Recording Interface: ASVL Series Voice Recording system is capable of recording PSTN lines as well as radio communications
• Network Access: The ASVL Series Voice Recorder is connected to the Network via a RJ45 LAN cable, The ASVL Series can easily be accessed by the Administrator or users with the client software “Client Server” on their own PC.
• Multi-Level Users Authorization: The ASVL Series Voice Recorder full user management gives the administrator full rights to open/edit/delete user accounts and define the access level of each user.
• CDR function: The ASVL Series Voice Recording System can also record and report on Call details, such as call type, time & date, duration, telephone number. When a record is played back, all details of this call also show on the PC screen.
• Multi-Conditional Search: Client-Server provides a user-friendly interface and flexible way to access the recorded conversations. Users can key in a variety of cues such as part of phone number, date range, inbound/outbound, call duration, number dialed, call ID- or a mix of these cues to find the calls easily.
• Live Call Monitoring: Administrators and the users who have the authorization to do live monitoring are able to easily listen to a caller’s conversation live on their own PC with just one click on the channel icon.
• Multi-Language User Interface: The Client-Server has multiple language options that include: English, Arabic, Spanish, Thai, Turkey, Portuguese.
• Phone Book : The ASVL Series Voice Recorder has a Phone book feature that provides a “match” feature between phone number and names. While users review the CDR records, it will show both the telephone numbers and the names
• Pop-up Incoming Call Information: When an incoming call comes into the ASVL Series, the caller’s number and name will be pop-up on a small window on user’s PC. (Phone Book and Call-ID dependant)
• System Alarm : If the ASVL Series Voice Recorder encounters any abnormal problems, such as software issues or hard drive fails to write data, the system will generate an alert .
• Statistic Chart : A simple yet useful statistics chart shows the number of calls of each day, and each hour. The calls are calculated in 3 categories: incoming, outgoing and missed calls.