Negocio Technologies Private Limited

Sector 63, Noida, Uttar Pradesh

DialNet Hosted solution works with Zero Hardware Requirement due to its cloud-based dependency it doesn’t need setup of any hardware, can be deployed instantly with low investment. Calls on cloud phone systems can be attended by agents from their mobile, tablet, PC, or any other device. Your sales and customer support can work remotely while staying at home to take calls from customers or prospects. Further, you can add as many agents as your company needs behind a single number, making it a highly scalable solution. With live panel, you can remotely supervise your sales and support team by checking the number of calls received, attended, missed and how much daily time your executives are spending on calls. For performance check-ups, you can also hear call recordings securely stored in the cloud. With our solution it is so simple to implement click-to-call service for your customer-facing teams.

DialNet Hosted solution works with Zero Hardware Requirement due to its cloud-based dependency it doesn’t need setup of any hardware, can be deployed instantly with low investment. Calls on cloud phone systems can be attended by agents from their mobile, tablet, PC, or any other device. Your sales and customer support can work remotely while staying at home to take calls from customers or prospects. Further, you can add as many agents as your company needs behind a single number, making it a highly scalable solution. With live panel, you can remotely supervise your sales and support team by checking the number of calls received, attended, missed and how much daily time your executives are spending on calls. For performance check-ups, you can also hear call recordings securely stored in the cloud. With our solution it is so simple to implement click-to-call service for your customer-facing teams.

Progressive dialers simply do, is that they auto-dial numbers one after the other, so that an agent does not have to manually dial the numbers. The dialer waits till an agent becomes free, and then progresses onwards to dial the next number on behalf of the agent. System will pop up the call information to the agent at the same time the number will be dialed automatically i.e., when agent is ready, CRM will be popped up immediately call will be initiated to agent once answered, call will be connected to customer number. On completing the previous call (or moving from "Wrap-up" to "Go ready") the system automatically dials the next number on the list. This removes the wait time between calls and can improve productivity significantly. Features   Progressive dialing can deliver big results.   More productivity per agent = More leads   This type of dialing streamlines the calling process by automatically dialing the next contact in the queue the moment the current call is complete.   This gives you the most speed coupled with the professionalism of preview dialing.  

DialNet is the best Ticket Management Software you can get for your customer complaints, with features like Ticket creation through call/API, lead assigning, Auto reply, E-mail Attachments and Email/SMS alerts to Assignee your customers can get the best services from you. DialNet-TMS also provides you to get the best Queue management as well, with features like E-mail assigning to Queues, Escalation Matrix, Queue Filtration, Task Assignment, MIS reporting and Queue Rules it becomes very easy and hassle free to manage the queue. Additional Information: Delivery Time: 1 Days Packaging Details: DialNet TMS is the best Ticket Management Software you can get for your customer complaints, with features like Ticket creation through call/API, lead assigning, Auto reply, E-mail Attachments and Email/SMS alerts to Assignee your customers can get the best services from you. DialNet TMS also provides you to get the best Queue management as well, with features like E-mail assigning to Queues, Escalation Matrix, Queue Filtration, Task Assignment, MIS reporting and Queue Rules it becomes very easy and hassle free to manage the queue.

DialNet is the best Ticket Management Software you can get for your customer complaints, with features like Ticket creation through call/API, lead assigning, Auto reply, E-mail Attachments and Email/SMS alerts to Assignee your customers can get the best services from you. DialNet-TMS also provides you to get the best Queue management as well, with features like E-mail assigning to Queues, Escalation Matrix, Queue Filtration, Task Assignment, MIS reporting and Queue Rules it becomes very easy and hassle free to manage the queue. Additional Information: Delivery Time: 1 Days Packaging Details: DialNet TMS is the best Ticket Management Software you can get for your customer complaints, with features like Ticket creation through call/API, lead assigning, Auto reply, E-mail Attachments and Email/SMS alerts to Assignee your customers can get the best services from you. DialNet TMS also provides you to get the best Queue management as well, with features like E-mail assigning to Queues, Escalation Matrix, Queue Filtration, Task Assignment, MIS reporting and Queue Rules it becomes very easy and hassle free to manage the queue.

DialNet Hosted solution works with Zero Hardware Requirement due to its cloud-based dependency it doesn’t need setup of any hardware, can be deployed instantly with low investment. Calls on cloud phone systems can be attended by agents from their mobile, tablet, PC, or any other device. Your sales and customer support can work remotely while staying at home to take calls from customers or prospects. Further, you can add as many agents as your company needs behind a single number, making it a highly scalable solution. With live panel, you can remotely supervise your sales and support team by checking the number of calls received, attended, missed and how much daily time your executives are spending on calls. For performance check-ups, you can also hear call recordings securely stored in the cloud. With our solution it is so simple to implement click-to-call service for your customer-facing teams.