The IVR's dialer automatically calls a list of phone numbers, monitors the pointless calls, such as answering machines and busy signals, and then links a waiting representative with the customer. The telephone numbers can be unambiguously specified or imported via a file. Imported calls can be loaded along with names and other tagged data for easy future identification, categorized using campaign names, and dialed using standard Auto dialer.

The IVR's dialer automatically calls a list of phone numbers, monitors the pointless calls, such as answering machines and busy signals, and then links a waiting representative with the customer. The telephone numbers can be unambiguously specified or imported via a file. Imported calls can be loaded along with names and other tagged data for easy future identification, categorized using campaign names, and dialed using standard Auto dialer.