Statistical process control provides sound information upon which to make decisions. It allows process performance tracking on a real time basis, allowing for corrective actions to be taken before failure occurs. The best decisions are made using facts and data. The collection and interpretation of data is equally important in manufacturing and service environments. Who should attend?for all middle/senior management employees from mfg/operation, sales & service, hrd, finance department, & other department employees of an organization. In house training program can be organized for a group of 15 to 20 nos of participants your work place(per batch). Course duration: 1 day introduction to spc, basic statistical conceptstypes of control charts & usescalculating control limitsprocess capability, cp, cpk, pp, ppkattribute control chartsexamples with minitab discuss course content collect fee send course material by post send agenda for conducting the course decide time and date of conducting course, first session, 2 hours give quiz receive replies give correct answers, with explanations continue with second session, on similar lines after the analyse phase is over, start with the project charter discussion support for improvement phase of the project and theory part with course material fee collection to be completed before improve and control phase repeat 2 hours sessions, at mutual convenience