Eureka Digitisation & Automation Services Private Limited

Majiwada, Thane, Maharashtra

VAANI, awarded as the Most Innovative Product of the Year 2021, is a top-notch omni-channel contact center solution that stands out due to its customization options based on client requirements. With features like Interactive Voice Response (IVR) menus, automatic skill-based routing, and noiseless call recording, VAANI ensures improved inbound and outbound calls for call centers. The built-in dialer allows easy call making within the portal, while social media access and powerful CRM integrations enhance team performance.   Product Features Omnichannel SaaS & On-premise Scalable architecture Interactive Voice Response Social media platform integration Voice AI Integrated Intelligent Knowledge Portal & Quality Management System Campaign management with multiple dialing options   Industries Whom We Cater   Banking, Financial Services & Insurance Improve customer engagement and experience through our agile dialing solution.   Healthcare Enable patients to communicate with healthcare professionals and access medical information.   e-Commerce Enhance customer satisfaction through personalized recommendations and support.   Travel & Tourism Boost customer attraction by providing efficient communication through our robust dialer solution.   Benefits Quick to start Complete suite of solutions to empower contact center campaigns No huge investment needed Rapid scalability Multiple dialers to choose from Completely customizable