Our Product / Services
Network Gateway
2 Products availableVOIP Solutions
1 Services availableBPO, Call Centre & Customer Care Services
1 Services availableAudio Recorder
1 Products availableCorded Telephones
1 Products availableOur product range contains a wide range of Ip Phone, Ip Pbx, call center dialer and IP PBX System
Your call center operation requires a proactive, scalable, end-to-end solution to monitor and manage all processes. *astTECS call center dialer is just what you need. It provides visibility and control over the performance and productivity of your call center.
*astTECS call center solution has all the features associated with high end and high cost proprietory call center solutions.
Key offerings*astTECS predictive dialer effectively integrates all outbound processes (Telemarkeitng, Sales, Surveys, Collections) with the life cycle. It precisely manages outbound calling to achieve maximum productivity by supporting various campaign and list management strategies.
Features*astTECS inbound solution can provide substantial improvement to the productivity of your call center. Skill based routing organizes incoming calls and route them to the most appropriate agents.
Features:Run your domestic process with *astTECS GSM dialer and reduce your telecom expenses by 50%. It also help the enterprise to increase the sales turnaround and effective utilization of leads.
Hosted Dialer Solution*astTECS hosted dialer solution is a plug and play technology for international call centers and is intended for those call centers who want to operate on OPEX model
Add on Features:
*astTECS IP PBX is developed to meet the voice and data convergence requirements necessary to run your business. With its advanced features, *astTECS IP PBX can reduce costs, increase productivity and connect remote offices and teleworkers. It enables your business to be flexible, innovative and competitive.
| Technology *astTECS IP PBX is purely Asterisk. Asterisk is an open source communication platform which provides all of the features you would expect from a proprietary PBX at a much affordable cost. Asterisk is one of the best ways for a sensible integration between telecom and any other technology you might wish to connect your telecom to. | Flexibility Asterisk is flexible to adopt and integrate with your existing telecom infrastructure. With asterisk no one will tell you how your phone system should work or what technology you are limited to. Asterisk embraces the concept of standards compliances, while enjoying the freedom to develop its own innovations. |
| Features and functionalities *astTECS IP PBX is packed with all the high end features that a propriety PBX can offer you and much more. With Asterisk as the platform, opportunities are endless. The standard compliance and open architecture allows *astTECS IP PBX to offer exactly what your business requires. | |
| Third party Integration As *astTECS IP PBX is based on open standard, it can integrate seamlessly with any third-party applications and products. You can choose from the line of products that are available in the market and will have no vendor lock-in. | Technical Support Our technical support team is trained on all types of Asterisk applications with extensive troubleshooting experience encompassing basic dial plan construction to real-time configuration management. We believe in a quality and efficiency driven services. We have 24/7 customer care support, striving to make the customer experience fruitful with us. |
| Video calling & conferencing:*asttecs IP PBX supports superior quality video calling. Needs no other hardware except video cameras. Multiple participants and presenter can share their video simultaneously over the web using in-built or external webcam.
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| Smart phone with Wi-Fi client:*astTECS IP PBX can connect smart phone through SIP extension within Wi-Fi range. This feature helps to receive calls while roaming around the premise /nearby location. |
| Audio conference bridging:with in-built audio conference facility, *astTECS IP PBX enables all users to host conference calls with protected password. It supports multi-party conferencing with 6 or more people. The talker optimization feature enable the talker who are not speaking as being muted ensuring there is no build-up in background noise. |
| Interactive Voice Response (IVR):*astTECS IP PBX has in-built IVR solution which have the flexibility to create upto 9 levels and sub-levels. It supports multi language voice, custom greetings, text to speech and many other advanced features. |
| Voice Logger:*astTECS IP PBX has in-built call recording software which enables you to record both incoming & outgoing calls for quality monitoring and disputes resolution. You can filter the files based on source, destination, time and duration. |
| Distributed office setup:With *astTECS distributed office setup, you can connect office locations/branches for seamless communication. It eliminates site-to-site calling cost and can be managed from one location. |
| Voice mail to Email:The voice messaging capabilities in *astTECS IP PBX delivers productivity and efficiencies day-in and day-out. All extensions have voicemail option which enable user can send voice mail as an attachment with message notification. You may receive the mail even on your mobiles and reply to it. |
| Seamless integration with existing EPABX:*astTECS IP PBX can integrate seamlessly with existing EPABX and ensures to provide advanced features like voicemail to email, IVR, distributed office setup, unlimited voice recording. Fax to Email:*astTECS IP PBX has in-built fax solution to send fax through your PC and receive fax on any of your email clients. |
1. Web-based receptionist console: *astTECS IP PBX enables the operator to view the detail information about PBX activities in real time. It helps the operator to operate efficiently and perform quality monitoring with its enhanced features.
2. PRI Integration |
Product Variant
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Domlur, Bangalore, Karnataka 