Who can Learn Salesforce? Many people asking me this question that who can learn Salesforce CRM admin training. Very good question actually. CRM means Customer Relationship Management, means every business should have their office place, products or services, customers, profits, loss, employees, right? This doesnt apply only for software. Almost every business having these basic things. So, in order to deal with your customers we need CRM. So friends, if you have any fears on Salesforce CRM, please avoid them because Anybody can learn this technology. Such a wonderful tool which is giving software job opportunity to everyone. CRM CONCEPTS* What is CRM?* Common business issues faced by companies today* How CRM can help?* What CRM brings to business?* Evolution of CRM* Business value of CRM* What CRM means to you as a user?* Customers benefiting from CRM* A view of available of CRM products from IT industry